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Shipping Information

Shipping Methods & Rates

At Golden Goose USA, we offer various shipping options to ensure your luxury sneakers arrive safely and on time. All orders are processed within 1-2 business days from our New York fulfillment center.

Shipping Method Delivery Time Cost Tracking
Standard Shipping 5-7 business days FREE on orders $150+ Yes
Express Shipping 2-3 business days $15.99 Yes
Overnight Express Next business day $29.99 Yes
Saturday Delivery Saturday delivery $39.99 Yes

Free Standard Shipping

Enjoy complimentary standard shipping on all orders over $150 within the continental United States.

Domestic Shipping Coverage

We ship to all 50 states within the United States, including Alaska and Hawaii. Additional shipping time may apply for Alaska and Hawaii deliveries.

Continental US

Standard delivery times apply to all 48 continental states

Alaska & Hawaii

Add 2-3 additional business days to standard delivery times

PO Boxes

We ship to PO Boxes via USPS only (Standard shipping)

Military APO/FPO

Military addresses supported with standard shipping rates

International Shipping

Currently, Golden Goose USA ships exclusively within the United States. We are working to expand our international shipping capabilities and will update this page once international delivery becomes available.

Coming Soon

  • Canada shipping expected Q2 2025
  • European Union shipping under development
  • Additional international destinations being evaluated

Order Processing & Fulfillment

Our dedicated fulfillment team works diligently to process and ship your orders as quickly as possible.

Processing Timeline

  • Monday-Friday orders: Processed within 1-2 business days
  • Weekend orders: Processed on the next business day
  • Holiday orders: May require additional processing time
  • Custom orders: Allow 7-14 business days for processing

Order Confirmation

You will receive an order confirmation email immediately after placing your order. Once your order ships, you'll receive a shipping confirmation email with tracking information.

Package Security & Insurance

All Golden Goose USA shipments are fully insured and require signature confirmation for orders over $200 to ensure your luxury sneakers arrive safely.

Signature Required

Orders over $200 require adult signature upon delivery

Package Insurance

All orders are fully insured against loss or damage

Secure Packaging

Premium packaging materials protect your Golden Goose sneakers

Tracking Updates

Real-time tracking notifications keep you informed

Delivery Information

What to Expect

  • Packages typically arrive between 9:00 AM and 7:00 PM
  • Delivery attempts are made Monday through Saturday
  • If you're not home, a delivery notice will be left
  • Packages can be held at carrier facilities for pickup
  • Delivery to secure locations (concierge, office) is available

Missed Delivery

If you miss a delivery attempt, the carrier will typically make 2-3 additional attempts. After the final attempt, packages are held at the local facility for pickup or returned to our warehouse.

Shipping Restrictions

Please note the following restrictions on our shipping services:

  • We do not ship to freight forwarders or package forwarding services
  • International shipping is not currently available
  • Some remote locations may require additional delivery time
  • Weather conditions may cause shipping delays beyond our control
  • Peak season (November-January) may extend processing times

Shipping Questions?

Our customer service team is here to help with any shipping inquiries.

Email: [email protected]

Phone: +1 (212) 555-0199

Hours: Monday-Friday 9AM-7PM EST, Weekend 10AM-5PM EST